Frequently Asked Questions
Have Any Questions?
Discover everything you need to know about our handcrafted jewelry and services.
We specialize in handcrafted temple jewelry, kundan sets, earrings, necklaces, and bridal collections made with precision and elegance.
Yes, each piece is carefully handcrafted by skilled artisans to ensure premium quality and intricate detailing.
Absolutely! We can customize certain designs as per your style and occasion. Just contact our support team to discuss your requirements.
Most of our jewelry is premium gold-plated, designed to give a luxurious finish with long-lasting shine.
Simply browse through our collections, add your favorite items to the cart, and proceed to checkout using our secure payment options.
We accept all major credit/debit cards, UPI, net banking, and wallet payments for your convenience.
Orders are usually processed within 1–3 business days and delivered within 5–7 working days depending on your location.
Yes, we offer free shipping on all prepaid orders across India.
You can easily track your order from the “Track Order” section on our website using your order ID.
Currently, we deliver across India only. However, we are working on expanding our international shipping soon.
In that rare case, please contact us within 48 hours of delivery with a photo, and we’ll arrange a replacement or refund.
We accept returns or exchanges within 7 days of delivery, provided the item is unused and in its original packaging.
Keep your jewelry away from moisture, perfumes, and chemicals. Store it in an airtight box to maintain its shine.
Yes, you can cancel your order before it is shipped by contacting our support team.
You can reach us at 📞 +91 99532 03722 or email us at support@kanhaverse.com.
You can also visit us at:
📍 B-3, Tower-15, Type-5, East Kidwai Nagar, Delhi – 110023