Got Questions? We’ve Got Answers.
Find clear answers to common questions about our jewellery, orders, payments, delivery, and returns. We believe shopping should be simple, transparent, and worry-free.
Frequently Asked Questions (FAQ)
Here you’ll find answers to the most common questions about our jewellery, orders, payments, shipping, and returns. If you need further assistance, our support team is always ready to help.
PAYMENT INFORMATION
Payment Information – Description: We offer safe and secure payment options to ensure a smooth shopping experience. All transactions are encrypted and processed through trusted payment gateways.
Refund
Q1. What is your refund policy?
We offer refunds on eligible products if returned within the specified return period. Items must be unused, unworn, and in original packaging.
Q2. How long does it take to receive a refund?
Once your return is approved, refunds are processed within 5–7 business days to the original payment method.
Q3. Are there any non-refundable items?
Customized or personalized jewellery items are non-refundable unless received damaged or defective.
Delivery
Q1. How long does delivery take?
Orders are usually delivered within 5–10 business days, depending on your location.
Q2. Do you deliver across India?
Yes, we ship to all major cities and towns across India.
Q3. Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via email or WhatsApp.
Shipping & Returns
Q1. Do you offer free shipping?
Free shipping is available on selected orders and during promotional offers.
Q2. What is your return policy?
Returns are accepted within 7 days of delivery, subject to product eligibility and condition.
Q3. Who pays for return shipping?
If the product is damaged or incorrect, we cover return shipping. Otherwise, return shipping charges may apply.
Green Stone Gold Finish Necklace Set
Original price was: ₹4,000.00.₹2,399.00Current price is: ₹2,399.00.
Pink Floral Pearl Stud Earrings
Original price was: ₹1,250.00.₹749.00Current price is: ₹749.00.
Traditional Gold Pearl Jhumka Earrings
Original price was: ₹1,000.00.₹599.00Current price is: ₹599.00.
Traditional Kundan Pearl Jhumka Earrings
Original price was: ₹1,750.00.₹1,049.00Current price is: ₹1,049.00.
Traditional Gold-Tone Peacock Pearl Drop Earrings
Original price was: ₹3,500.00.₹2,099.00Current price is: ₹2,099.00.
Pink Crystal Floral Ear Cuff Earrings
Original price was: ₹1,650.00.₹989.00Current price is: ₹989.00.
